Jiva consulting provides customized Customer Relationship Management (CRM) solutions, which serve as a single source for all customer information and a single access point for employees and business partners. Manufacturers who implement CRM solutions as a part of their extended business system are much more likely to achieve their sales and market share goals, control service costs and improve overall profitability. We can design a flexible marketing, sales and customer service solution for the manufacturing environment.
Jiva consulting custom-made CRM solutions integrate seamlessly with your extended ERP and supply chain managements to add value to each business process, whether it's Design, Sell, Plan, Source, Make, Deliver, Service or Finance.
Our Customer Relationship Management solutions and methodologies help businesses manage customer relationships in an organized way and also offer following advantages.
CRM processes that help find and target their best customers, generate quality sales leads, and plan and implement marketing campaigns with clear goals.
CRM processes that help form individualized relationships with customers and provide the highest level of customer service to the regular customers.
CRM processes that provide employees with the information they need to know their customers' wants and needs, and build relationships between the company and its customers.